The 12 Step Carpet Cleaning Process
•Step 1: Pre-Inspection
Our service technician will inspect your areas of concern as well as noting carpet construction and soiling conditions. He will also advise you of any possible permanent staining.
•Step 2: Commercial Pre-vacuum
Your carpet will be thoroughly vacuumed with our special Industrial Vacuum to remove dry soil. Removing dry soil is one of the most important steps in cleaning.
•Step 3: Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces such as beds and dressers are left in place under our regular pricing structure. The furniture will be protected with disposable blocks and tabs.
•Step 4: Pre-Spray & Pre-spot
The carpet is "pre sprayed" with special cleaning compounds specially designed for your particular carpet & soil condition. This loosens up the soil to make rinsing more effective. Whether your carpet is wool, olefin berber, nylon berber, or cut pile nylon our technicians will be using products designed for that carpet.
•Step 5: Pre-Groom
The "pre-spray" is then worked into the fiber using either a hand rake or a rotary scrubber depending on what the technician feels is needed to do a great job.
•Step 6: Rinse and Extract
The loosened soil is then thoroughly extracted.
•Step 7: Neutralizer
Every carpet that we clean is pH balanced so there is no sticky residue left behind. This treatment is applied as a rinse thru the machine or is applied after rinsing depending on soil conditions.
•Step 8: Post Spot Treatment
If any spots are not removed during the cleaning process, specialty-spotting techniques are employed. - we have written procedures for every situation.
•Step 9: Dry Bonnet
Some carpet in your home (not all) benefits from a Dry Bonnet process. Dry bonnet assists in drying and can help prevent spots from returning while drying. (wicking) - some carpets don't need any bonneting - sometimes we do the last couple of rooms to help with the drying, if this is a carpet that may not dry as quickly as we would like.
•Step 10: Speed Dry
High velocity fans are placed on the carpet to speed dry the carpet.
•Step 11: Post Grooming
The carpet pile is set in one direction (using a carpet rake) for faster drying and more visual appeal.
•Step 12: Post Inspection
Please walk thru your home with our technician to inspect our work.
The office will then do a post call to you to personally find out if your service experience was 100% to your satisfaction before our technician leaves your location - If not we will go back in and take care of any concern you may have before the leaves your location.
